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Faster, Smarter Grid Connections, Fully Automated

Volue’s Automated Grid Connection enables you to offer fast, digital self‑service for grid connections and changes—cutting manual work while giving your customers a better experience.

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Automated Grid Connection (AGC) is a cloud-based SaaS platform that revolutionizes how grid connections and change requests are handled end to end. From the moment a customer submits a request online to final field work sign-off, AGC digitalizes, standardizes, and automates the entire process. 

By combining a white‑labeled self‑service portal with automated technical assessment, digital billing, and seamless integration with SAP and Elsmart, AGC removes the specialist bottleneck at the core of grid connection operations. The result is dramatically faster case handling, fewer manual interventions, lower operational costs, and a smooth, user-friendly experience for both utilities and customers.

Built on 25 years of Nordic grid connection expertise from Europe’s most advanced electrification market, AGC is proven in production, compliant with local regulations, and designed to scale with your networkwhether you’re a small grid company or a large enterprise.

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Product Features

SAP Integration

Available on the SAP® Store as Grid Connector, Automated Grid Connection lets customers submit and manage grid connection and change requests through a branded self‑service portal, with automated checks and seamless integration with SAP and other enterprise systems.

Digital Customer Portal for Grid Requests

End customers submit new grid connections and change requests; EV chargers, solar panels, heat pumpsdirectly through a white-labeled portal, accessible from your DSO website. No paper forms. No calls to your support desk. A guided, standardized intake flow captures everything you need upfront. Colors, logos, terms and conditions, and contact details are configurable per grid company through the Admin Portal.

Automatic Assessment of Grid Load and Capacity

Every request triggers automated technical evaluation via Volue's UGES (Utility Grid Evaluation Service), running load flow and short circuit calculations in real time. Each submission returns a clear go or no-go decision, including the reason and the key grid metrics needed to move the case forward. Routine requests are resolved automatically. Complex or edge cases are routed to your team for review.

Automated Grid Connection Quotations

AGC calculates the optimal cable route, applies terrain and infrastructure data, and generates a customer-specific cost estimate automatically. The offer is sent digitally, customers accept online, and payment is collected via card, EHF invoice, or PDF billing. The full offer-to-payment flow is tracked and requires no manual handling at any step.

Case Management

When a request falls outside auto-approval thresholds, complex load conditions, incomplete grid data, or edge cases, AGC routes it to your case handler interface. Your team reviews AI-assisted assessments, manages customer and electrician communication, and closes cases, all in one system, not spread across fragmented tools.

SAP Integration

Available on the SAP® Store as Grid Connector, Automated Grid Connection lets customers submit and manage grid connection and change requests through a branded self‑service portal, with automated checks and seamless integration with SAP and other enterprise systems.

BENEFITS

Faster grid connection decisions

Automated checks and pricing reduce processing time and speed up approvals.

Lower operational workload

Self‑service and automation significantly reduce manual handling and support effort.

Better customer experience

Clear status visibility and direct interaction improve transparency and trust.

Fewer abandoned and unqualified requests

Upfront pricing and payment ensure customers commit only to viable projects.

Scalable foundation for electrification

Handle growing volumes of EV, solar, and connection requests without scaling headcount.

USE CASES

A homeowner or small business submits a request to connect to the grid. AGC runs an automated feasibility check, calculates cable routing and costs, generates a quotation, handles digital acceptance and payment, and transfers the case to Elsmart for field work coordination. The DSO processes the entire request with minimal manual involvement.

An existing customer requests an upgrade to their installation. AGC pulls their current setup, runs an automated grid assessment via UGES, and routes the caseauto-approving where capacity exists, or flagging for specialist review. The result: faster, consistent decisions and fewer engineering bottlenecks.

An electrician completes an installation and submits the final report through the integrated workflow. AGC coordinates with Elsmart for case closure, grid record updates, and billing, giving the DSO a complete digital audit trail from initial request through field completion.

When a request falls outside auto-approval thresholds, unusual load conditions, incomplete grid data, or non-standard installation typesthe case handler interface surfaces it with all relevant context pre-loaded. Engineers focus on decisions that genuinely require their expertise, not routine approvals.

As EV adoption and residential solar continue to accelerate, DSOs face an exponential rise in connection requests. AGC's automation layer absorbs that volume growth without proportional increases in back-office staff or specialist resources keeping operations predictable and costs controlled as demand scales across Europe.

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